Never Miss Another Call. Never Compromise Hospitality.

AI backup that answers overflow calls when your hosts are busy. Capture reservations, answer questions naturally, and transfer intelligently—all while protecting the hospitality experience.

Now enrolling pilot restaurants for the holiday season.

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$200-400+ Captured daily during rushes
3 rings Guest-first delay
15 min Setup time

The Impossible Choice

During rush hours, your hosts face an impossible decision: greet the guest in front of them or answer the ringing phone.

Placing customers on hold seems like a fine middleground, but research shows that over half of your callers will hang up after being on hold for just one minute.

Restaurant host at the stand greeting guests during peak hours

Missed Revenue

During peak hours, 5-10 calls go unanswered. Even if just 2-4 of those are reservation attempts, that's $200-400 in revenue walking away—every rush period. Over a month, that adds up to serious losses.

Poor Guest Experience

Whether you choose to answer the phone or greet the in-person guest, someone gets a subpar experience.

Guests left on hold for more than 60 seconds are likely to hang up and seek services elsewhere.

Every missed call during peak hours is potential revenue walking away—right when your team is most valuable greeting in-person guests.

Overflow-First AI Backup

We don't replace your hosts. We back them up during peak hours.

Answers What It Can. Escalates What It Should.

Our AI picks up after 3 rings when your hosts are busy. It handles common questions naturally—hours, location, menu details—and sends reservation links via SMS.

But unlike competitors who try to automate everything, we know when human judgment matters. Questions about allergens, special requests, or anything requiring expertise? We transfer intelligently with full context.

The result: You capture revenue from overflow calls while protecting the hospitality experience your guests expect.

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Natural conversation.
Smart escalation.
Zero missed opportunities.

Built for Real Restaurants

Everything you need to capture overflow calls during your busiest hours.

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Guest-First Timing

Answers after 3 rings only—giving your hosts priority to pick up when available. Your guests always come first.

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Natural Conversation

No robotic phone trees. Guests speak naturally and get helpful answers about hours, location, menu, and reservations.

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SMS Reservation Links

Captures reservation interest by texting OpenTable or Resy links directly to guests. Simple, fast, effective.

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Smart Transfers

Intelligently routes complex questions to your staff with full context. No frustrating dead-ends for guests.

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Safe Allergen Handling

Configurable approach to sensitive questions. Transfer mode or guided responses with disclaimers—you choose.

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Simple Dashboard

View call logs, read transcripts, and track key metrics. See exactly how many calls you're capturing.

How It Works

Get up and running in minutes, not weeks.

1

Quick Setup

Enter your restaurant details, hours, menu basics, and reservation link. Takes less than 15 minutes.

2

Test & Deploy

Make a test call to experience it yourself. When you're ready, we route overflow calls to the AI.

3

Capture Revenue

During peak hours, every call gets answered. Watch missed calls drop and reservations increase.

Ready to Stop Missing Calls?

See how Host Overflow can capture more revenue during your busiest hours.

Book a Demo